About

FAQ

• Where is the store based?

  New York, NY

• Do you accept orders placed outside of the US?

  We sure do!

• How long will it take to receive my order?

  Please allow approximately 1-10 Business Days (Monday - Friday, excluding weekends and holidays) to process your order, unless noted differently under the product description.

  For pieces labeled Pre-Order, please allow approximately 10-20 Business Days (Monday - Friday, excluding weekends and holidays) to process your order.

  Packages are shipped Monday - Friday; except on holidays. All domestic and international orders are sent with a Tracking and Confirmation Number. Once shipped, you will receive an email notifying you of package shipment. Most domestic orders take anywhere from 2 to 7 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 1 and 12 weeks depending on custom's clearance time.

• How do i contact you

  Contact me through email or whatsapp

• What are your Purchase Terms and Conditions?

  Purchase Terms and Conditions
  1. All orders are subject to availability.
  2. Colors and sizes may look different depending on your monitor display settings.
  3. All orders will be processed on a "first-come, first-served" basis.
  4. All Sales are Final.
  5. Any inquiries regarding orders received, must be made within 48 hours of delivery and must be resolved within that time frame. Any inquiries received after 48 hours of delivery will be refused. Buyers must respond promptly; replies not falling under the 48 hour window will be refused.

• What is Storenvy?

  This store is created with Storenvy, an online store builder and marketplace for inspired brands. As a shopper, you can discover and buy items from multiple stores from all over the world and check out in one step at or open your own store for free.

• How do I pay for my order? Is it secure?

  The Storenvy checkout process is powered by both Stripe and PayPal, two of the most trusted online payment solutions on the web. Because of this, Storenvy has all the same securities and payment fraud protection as these leading payment processors. We accept Visa, Mastercard, Discover, American Express and Diners Club. If paying with PayPal, you may also make payments using your bank account, but this may delay your order.

• What if something is wrong with my order?

  If you have a problem with an order from this store, please contact the store directly, either through the Contact page or through your Storenvy account settings page.